About Us

We are a team of dedicated property management professionals with over 20 years of experience in managing and optimizing vacation rentals in the Smoky Mountains. Our expertise spans every aspect of rental management, from marketing and guest services to maintenance and revenue optimization, ensuring that your property achieves its full potential.

Your Trusted Partner in Vacation Rental Management

At West Woods Group LLC, we are a family-owned and operated business with over two decades of experience in the vacation rental industry. Our focus is on delivering exceptional property management services in the heart of the Smoky Mountains, catering to Gatlinburg, Pigeon Forge, and Sevierville. We handle everything from marketing and guest services to maintenance, allowing property owners to enjoy a seamless and profitable rental experience.

Our Mission

Our mission is to provide stress-free property management solutions that maximize the value of vacation rentals while ensuring exceptional guest experiences. We are committed to transparency, quality, and personalized service.

Core Values

Integrity: We believe in building trust through honest and transparent communication.

Excellence: We strive to exceed expectations in every aspect of our service.

Commitment: We are dedicated to the success of our clients’ properties and the satisfaction of their guests.

Why Choose Us?

Choosing the right property management company is crucial to maximizing your rental income while ensuring peace of mind. At West Woods Group LLC

Local Expertise: With deep roots in the Smoky Mountains, we understand the unique dynamics of the local vacation rental market.

Comprehensive Services: We offer a full range of services, from marketing to maintenance, ensuring your property is always guest-ready.

Personalized Approach: We treat every property as our own, tailoring our services to meet your specific needs and goals.

Choose West Woods Group LLC for a worry-free, profitable vacation rental experience.

What Our Customers Say About Us

Stephanie C.
Sevierville, TN

★★★★★

❝After managing my own property for years I decided to take a leap to save myself the stress and list with a property management company, I’m so glad I did. West Woods has exceeded my expectations, our vacation home stays more booked and I know it is well maintained, very happy and can’t beat the low management fees.❞

Erie W.
Sevierville, TN

★★★★★

❝Amazing service! It was a huge load off my plate having someone else manage my rental property. I really appreciate their transparent communication, anytime I need anything they get back to me immediately. Finally my rental income is stress free.❞

Michael T.
Sevierville, TN

★★★★★

❝I had my cabin listed with one of the bigger management companies in the area and had zero bookings for summer, two weeks after listing it with Westwoods my calendar filled out for the whole summer. We also had a raccoon problem in the chimney chute and Jessica efficiently got the issue taken care of. Our cabin is located near their local office and pool and we were able to let our guests have access to the pool as well which was really nice, 10/10.❞

John M.
Gatlinburg, TN

★★★★★

❝West Woods has been a game-changer for my rental property. Their attention to detail and proactive management have increased my bookings significantly. Highly recommend!.❞

Jessica K.
Sevierville, TN

★★★★★

❝Amazing service! They’ve made managing my rental property so much easier. I really appreciate their transparent communication and effective management.❞

Liam W.
Pigeon Forge, TN

★★★★★

❝Switching my cabin from a long-term to a short-term rental was a game-changer. Since they started managing it, my income has increased significantly. Their expertise in handling short-term rentals has truly made a difference in maximizing the property’s potential.❞

Meet Our Team

Our locally-run vacation rental management company is committed to providing a premium level of service that exceeds our guests and owners alike expectations. Get to know our team today and discover why we can make owning investment property stress-free & more profitable.